Privacy Policy

• This website does not collect or store patient, medical or clinical records of any kind.
• We do not sell, rent or trade your information.
• If you contact us, we keep your details so that we can reply and continue the conversation.
• Like most websites, we use Google Analytics to understand which pages are useful — in aggregate.

If you submit the enquiry form, call us, email us or message us on WhatsApp, we receive the details you choose to share — typically your name, phone number, email address, the type of facility or project, and a description of what you need.

We use this only to respond to you and to pursue the conversation you started. We do not add you to a marketing list, and we do not share your details with unrelated third parties. If a project engagement begins, we will keep the relevant records for as long as the engagement and any legal obligations require.

The enquiry form on this site is served by FormSubmit, a third-party service. When you submit the form, your entries are transmitted directly from your browser to FormSubmit and relayed by email to our business inbox. The information does not pass through, and is not stored on, a server that we operate.

FormSubmit processes this data on our behalf as part of the service it provides to us. Their handling of the data is governed by their own terms and privacy policy.

The form also includes an anti-spam check. If that check fails, the submission is silently discarded and never reaches our inbox.

We use Google Analytics 4 to understand how this website is used — which pages are read, which are useful, and where visitors come from. This helps us decide what to write about next and what to fix.

Google Analytics records information such as your IP address (in a truncated form), the device and browser you used, the pages you viewed and the approximate region you are in. It sets cookies to distinguish one visit from another. We use the aggregate of this data only; we do not attempt to identify individual visitors, and we do not use it to build profiles of you.

Because this website is operated from India, Google may process this information outside India, including in the United States.

This website sets cookies only through Google Analytics, for the limited purpose described above. There are no advertising cookies, no tracking pixels and no third-party behavioural advertising on this site.

If you would rather not be counted in our analytics, you can use the Google Analytics browser add-on, enable Do Not Track in your browser settings, or block cookies for this site. The website will continue to work normally.

Where this website links to another website — for example WhatsApp, a map, or a service provider — that site is governed by its own privacy policy. We are not responsible for how third-party sites handle your information. We only link to services we have reason to trust.

You can ask us at any time to confirm what information we hold about you, to correct it, or to have it deleted. You can also ask us to stop contacting you.

We will respond to any such request. If you are not satisfied with how we have handled it, you may write to us at the address below and we will escalate the matter internally.

Enquiry records are kept while the conversation is active and for a reasonable period afterwards so that we have context if you return. Information that forms part of a client engagement is kept for the duration of that engagement and for as long as professional, tax or legal obligations require. Information we no longer have any reason to keep is deleted.

If this policy changes — for example because we add or remove a tool — we will update this page and change the date at the top. Material changes will also be mentioned on the website.