Business Model Development
Designing how your organisation creates, delivers and captures value.
Business model development designs the fundamental operating logic of a healthcare organisation: the segments it serves, the service and delivery model it offers, how it earns and what it costs to run, and the operating model that holds it together. It is the business design layer that service mix, revenue, financial and operating plans all build on.
What this service covers
- Target segments and their needs
- Service model and value proposition
- Delivery model: channels, sites and partnerships
- Revenue logic and value capture
- Cost structure and efficiency levers
- Operating model: organisation and processes
- Key resources, partners and activities
- Differentiation and defensibility
- Scenarios for the business model
- Documented business model
Our process
- Define the target segments and value proposition
- Design the service and delivery model
- Set the revenue and cost logic
- Define the operating model and resources
- Test scenarios and options
- Document the business model
Frequently asked questions
How is business model development different from revenue model development?
Revenue model development focuses on how the hospital earns - its streams and pricing architecture. Business model development is the broader design - segments, service and delivery model, revenue and cost logic and how it all operates.
How is it different from hospital business planning?
Business planning produces the plan and its numbers. Business model development is the conceptual design underneath - how value is created, delivered and captured.
How is it different from financial planning?
Financial planning models the finances. Business model development defines the operating logic those finances depend on.
What does it cover?
Segments, the value proposition, service and delivery model, revenue and cost logic, operating model, resources, partners and defensibility.
What does the customer receive?
A documented business model with the value design, revenue and cost logic, operating model and the scenarios behind it.