Accessibility Planning
Making every route, entrance and space usable by everyone.
Accessibility planning makes a hospital's movement and use inclusive for people of all abilities - patients, visitors and staff: accessible entry routes, entrances, ramps, lifts and corridors with adequate width and turning space, accessible parking and drop-off, and fixtures and controls that are usable by everyone such as reception counters, toilets and signage. It covers the whole building and campus, and is applied inside clinical areas as part of their design rather than as an afterthought.
What this service covers
- Accessible site routes, entrances and drop-off
- Door, corridor and opening width strategy
- Level and ramped circulation planning
- Lifts and vertical access planning
- Turning, rest and waiting space provision
- Usable reception, toilet, fixture and control design
- Readable signage and wayfinding for all abilities
- Emergency egress accessibility
- Accessibility across campus and building levels
- Documented accessibility plan
Our process
- Map user journeys for all abilities
- Set route, width and level requirements
- Plan entries, vertical access and rest points
- Apply usability to fixtures and controls
- Check emergency egress accessibility
- Document the accessibility plan
Frequently asked questions
What does accessibility planning include?
Accessible routes, entrances, circulation, vertical access, usable fixtures and controls, and wayfinding across the campus and building.
When is it needed?
From early planning onward, and reapplied as clinical and public areas are designed, so accessibility is built in rather than retrofitted.
What information is required?
Site access and context, the expected mix of users, and the floor plans at each design stage.
What are the deliverables?
An accessibility plan with route, width, level and usability guidance across the building.
How is it different from workflow planning?
Workflow planning organizes how work and movement are processed; accessibility planning ensures routes and spaces are usable by everyone regardless of ability.